The Balanced Scorecard (BSC) is a framework used by organizations to measure performance. First introduced in 1992 by Robert S. Kaplan and David P. Norton, the BSC incorporates a mix of performance measures in four categories: financial, customer, internal processes and learning & growth.
By 2004 the balanced scorecard had been adopted by more than 50% of global businesses, according to Bain research.
“The most remarkable transformations and partnerships occur in support functions and shared services.” — Robert S. Kaplan and David P. Norton
While first developed as an internal management tool, the BSC has also been adopted for use with partnerships. This sample balanced scorecard for strategic partnerships can be used as a template for setting goals and charting progress in your strategic alliance. You can download the sample or view it below.
More on the balanced scorecard for strategic partnerships.