Eternity Projects is a well organized and established firm operating in the logistics solution industry. We are a multi-functional organization with expertise in logistic requirement for both inbound & outbound cargos. We have not only developed high level of market awareness and loyalty to our services through marketing but also through exceeding our customer's services expectation, building relationships and projecting a suitable image. As a part of Eternity Projects commitment to the improvement of its market capabilities and long-term satisfaction of its clients, insight has been appointed to conduct a customer value management survey among direct Shippers and Forwarding Agents. This study evaluates Eternity Projects performance relative to its competitors in the Indian market. This will provide input into the development of differentiating strategies and an appropriate culture which will ensure that the company enhances its positioning.
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